FAQ
Let us make things easy for you – Muse Events
How do I ensure my date is secure with you?
We take a 50 % commission payment on booking with the remainder due 8 weeks prior to your date.
How far do you travel for decor set up?
We are happy to travel a 50 mile radius to set up any event, package hire minimum order value is £595.
Are there any additional set up fee's?
If a wedding is outwith our catchment area of 25 miles there will be an additional travel cost on top – advised at the time of booking.
What if I want any other decor not on your list, can you get it?
Yes our list is not exhaustive we can source anything you require just ask out team and provide a photo.
Do you offer wedding packages?
Yes we offer complete packages but these can be tailored to suit with colour schemes or centre pieces.
What time do you set up if decorating a full day wedding including ceremony?
Our team would be on site by 8.30 am on the morning of your wedding.
Do you collect all decor on the evening of the wedding?
Our team will sometimes do pick ups on the night or the morning after.
Do you offer a contract with the booking?
Everything is contracted. We also require a signature from someone at the venue when the room is set up to ensure we get all products back on return.
Do you charge for any spillages on the decor?
We have an agreement with you to ensure we don’t have any products damaged beyond repair, if something is uncleanable we will need to replace.
Do you offer a DIY service?
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Are you there on the day to offer a Wedding Co-ordination Service?
For larger set ups this is a service that we can offer, please enquire at the time of enquiry.
Do you recommend other suppliers?
We have a suppliers directory on our website to help you find other companies to work with for your wedding.
If you have any other questions that we haven’t answered above please do not hesistate
to get in touch with us using the details at the bottom of the page.